Shopping assistant
Typical setuplooking for a washing machine
Here are our best sellers in washing machines.
- Frostline WM-80$329Top seller
- Corvo DW-270$269Top seller
- Altra PW-720$239Top seller
What it was given
Here are our best sellers.
Web chat, WhatsApp, Instagram, Messenger, email and SMS in one inbox, with every conversation already carrying the customer's history and segment.
Example: a returning customer asks for a 1 ton inverter AC, and the Co-Pilot answers from her order history, segment and live stock.
Three 1-ton inverter models are in stock. The Frostline X12 matches the room size you gave us in March.
If it goes past what the Co-Pilot can answer, it hands off to Omar with the whole thread attached.
The difference is not tone, it is memory.
looking for a washing machine
Here are our best sellers in washing machines.
What it was given
Here are our best sellers.
looking for a washing machine
The Corvo you bought in 2022 is out of warranty next month. The Frostline WM-120 takes the same load and fits the 62cm alcove you measured then.
Your detergent refill is also due in 4 days. Add it to the same order?
What it was given
She is a Champion, buys detergent refills every 30 days, and her churn risk went up last week. Answer accordingly.
It is a full sales surface, not a FAQ bot.
Shoppers describe what they want in their own words. The assistant searches your catalogue, applies filters, checks availability and ranks what comes back.
something quiet for a small bedroom, under $500
Filters it applied
3matches, ranked
searched 1,155 productsCarousels, size and colour selectors, quick filters, star ratings and review snippets, inside the chat.
4.6 · 212 reviews4.4 · 96 reviews4.5 · 54 reviewsCapacity
It quotes what your customers actually wrote. It is not allowed to invent claims about your products.
“Runs almost silent at night. We sleep with it on and barely hear it.”
Verified buyerLeo R. · 12 Aug 2026
“Installation took forty minutes and the team cleaned up after.”
Verified buyerPriya K. · 3 Sep 2026
“The quietest air conditioner on the market.”Not in your reviews, so it will not say it.
Add to cart and check out without leaving the conversation. On WhatsApp it sends a ready-made cart link.
Total, including delivery$489
Pay nowWhatsAppIt sends a ready-made cart link instead, so she pays in two taps.
Native interactive product lists and product detail cards, with the full shopping conversation in the place your customers already reply fastest.
Real list messages, rendered by WhatsApp, not a wall of text pretending to be a menu.
Product detail cards pulled live from your catalogue, with price and stock as they stand.
The same customer record as web chat. She does not introduce herself twice.
Halden Homeonlinedo you have 1 ton inverter ACs?14:22
1 ton inverter air conditioners3 products · in stock today
the Frostline one14:23
Add to cartChannel filters, search and unread counts, with the customer's segment, churn risk, purchase history and active signals beside every conversation.
Conversations / Inbox
Search intelligence...
Ask the Advisor
Web chat5
WhatsApp4
Email3
Instagram2
Facebook2
SMS1is the Frostline 1 ton back in stock?
Sara · WhatsApp · 14:22Yes, three models are in stock. The Frostline X12 matches the room size you gave us in March.
Co-Pilot · 14:22can someone call me about installation?
Sara · 14:24
You took over from the Co-Pilot at 14:24. It is paused on this thread.
Suggested replydrafted from this conversationOf course. Our installation team can call you today between 4pm and 7pm on this number. Installation is free with the Frostline X12, and it usually takes about forty minutes.
Cart abandoned 2 days ago, $489
Viewed 1 ton inverter ACs 3 times today
Replenishment due: home care bundle, 3 days
Assign, resolve, escalate, add internal notes, pick up saved drafts. Escalations from automations land here too.
A reply drafted from the conversation so far, which your agent can send or edit.
Any team member can take over a live chat and hand it back to the assistant when they are done. Agent availability is tracked.
Instagram and Facebook comments and DMs are captured, spam filtered and duplicates removed. The Co-Pilot drafts a reply in your brand voice for each one, scores how sure it is, and holds everything below the line you set.
3 of 4 clear your line
Instagram comment96%price?
Hi Maya, the Frostline X12 1 ton inverter is $489 with free installation. Want me to check stock for your city?
Approved, sent
Facebook DM94%do you have the Corvo fridge in 14 cu ft
Yes, three Corvo 14 cu ft models are in stock from $629. Shall I send the options?
Approved, sentInstagram DM91%is installation free in Denver?
Installation is free in Denver on all inverter ACs, usually within 48 hours of delivery.
Approved, sentFacebook comment68%my AC stopped cooling after 2 weeks, very disappointed
I am sorry about this, Ravi. Let me get a technician to you today. Could you confirm your order number?
Held for youComplaintSocial prospects move through five stages, from unqualified to converted, with a buying-intent score. Complaints are flagged for escalation. When a prospect shares details or buys, they are linked to a customer record and their history carries over.
Complaints never enter the pipeline. They are flagged and routed straight to a person, like Ravi's above.
Configure its colours, greeting and tone to match your brand, and it starts talking to your customers as you.
Escalate
Resolve
Drag the line